Burger King’s new AI agent will listen to orders and ‘coach’ workers on being ‘hospitable’

Burger King has introduced a new AI chatbot into its daily fast food restaurant operations. “Patty,” the AI voice powered by an OpenAI base model, will live inside employees’ headsets in an effort to collect data on “friendliness” and simplify workflow. The bot is part of a new web and app platform, BK Assistant, that … Read more