Das said that companies operating in sectors such as technology and automobiles frequently face novel legal issues. External law firms may not possess the knowledge required to immediately advise on such questions and may have to undertake research.
Clients had traditionally ended up paying for the time spent by law firms familiarising themselves with these issues, he said.
“What I, as a general counsel, would want to change is this: in the past, you were learning at my cost. There have been times when, in the billable hours that I went through, I was charged more for research than for the actual advice. Now, with AI, if you know how to use it for research, then please use it. Don’t charge me for it.”
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